Contacting us Urgently

Follow the advice below - this is an extract from the Patient Held Record

If the call is urgent, call the switch-board and ask them to phone the Diabetes Nurse
Specialist on the 'HOT Phone'(during working hours, Monday to Friday), or the Paediatric Medical
Registrar (at any other time). Non-urgent calls should be made to the appropriate
Diabetes Team office, and if no-one is available, leave a message and your call will be
returned within 48 hours (or on the Monday after a weekend).